The other major change to the ADA has been driven more by circumstance than anything-9/11. The events of that day altered the face of emergency preparedness and evacuation. Prior to 9/11, the ADA virtually prohibited asking anyone about his or her disability or the existence of one, even if it was to ensure the person's safety.

 

Modifications to those policies have been made since then. Facility managers of commercial buildings face a challenge, considering there can be a myriad of people-customers, employees, and visitors-in the building at any given time. Moreover, individuals can have disabilities unknown even to their employers or co-workers that may inhibit their ability to evacuate the building in an emergency.

 

What Is Changing?

Shortly after the ADAAGs were implemented in 1992, the U.S. Access Board (the agency charged with developing requirements for accessibility laws) started on the next edition of regulations. Ten years of work has produced a revised set of regulations that was published as a Final Guideline in July 2004. This is an extensive review of the technical and scoping requirements of the ADA with proposed changes and modifications to the requirements. Although they are Final Guidelines by the U.S. Access Board, they are not an Enforceable Standard until approved by the DOJ. That step is taking place right now.

 

In September 2004, the DOJ published an Advance Notice of Proposed Rulemaking. This document addresses a number of issues related to the enforcement of the ADA-issues that are of particular importance to facility managers. Several proposed changes in the document relate to hotels, malls, and office buildings. For instance, questions 13 through 18 in the document address items under discussion for office buildings.

 

There are also questions related to issues such as safe harbors for existing facilities. Under safe harbor, a facility's specific situation may exclude it from making changes to comply with new regulations.

 

Currently, members of the public can review the document and submit comments on the proposed changes. The DOJ reviews and seriously considers all comments received when deciding on implementation. The deadline for submitting comments is May 31, 2005.

 

The document can be viewed at www.regulations.gov (Keyword: ADA, then scroll down to the DOJ heading) or at www.adaanprm.org. Comments can be submitted via e-mail from either Web site. Facility managers would do well to review the document and send comments or to contact relevant professional organizations to ensure facility managers are represented.

 

 

Taking Action

If the steps below have not yet been completed, facility managers should put these high on their priority lists. In the end, the results will be self evident.

1.       Perform a self evaluation of the facility and identify readily achievable barrier removal. If an evaluation was previously done, dust it off and update it.

2.       Integrate ADA modifications into each year's budget.

3.       Identify and document any modifications to structure, communications, policies, programs, and procedures that have been made since 1992.

4.       Ensure that all design and construction professionals conform to ADAAG requirements or state/local regulations (if more stringent than the ADAAGs).

5.       Review emergency preparedness and evacuation plans. Ensure there are means to evacuate individuals who cannot use stairs. Train security staff, and perform regular evacuation drills.

6.       Take a trip through the facility, beginning outside. Look at items that would prevent someone with a wheelchair, walker, or cane from entering and using the building. Is there cracked or broken cement in the parking lot or sidewalk? Are there curbs without curb cuts? Apply the same test for someone with a visual or hearing impairment. Is there a step at the door? Are there only revolving doors at the entrance? Does a multi-floor facility only have stairs? Does the rest room have an audible fire alarm and not a strobe?

 

ADA compliance is not just Federal law, and it's not just the right thing to do-it's also good business. Facilities required to comply include commercial office buildings, professional spaces, retail sites, hospitals, restaurants, movie theaters, hotels and motels, and other building types. There are more than 54 million Americans with disabilities. Proactive facility managers will be smart and accommodate them.

 

Stein serves as the president and CEO of Accessibility Development Associates, Inc. (ADA, Inc.) in Pittsburgh, PA. She can be reached by phone at (412) 471-4156 or by e-mail at jwstein@adaconsults.com.

 

©2005 Group C Communications, Inc.. All Rights Reserved.
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